Shipping policy

Qraeit Shipping Policy

Thank you for shopping with Qraeit. Please review our shipping guidelines before placing your order.


1. Store Pickup (Calgary Only)

During our soft launching period, Qraeit offers store pickup only within Calgary.
We appreciate your understanding as we finalize our nationwide shipping service.

Store pickup is available at the following A-Mart locations:

  • A-Mart North

  • A-Mart South

  • A-Mart Downtown

Pickup Timeline:
Your order will be ready for pickup in 1–2 business days, depending on in-store inventory availability.
You will receive a notification when your order is ready for pickup.


2. Home Delivery (Launching Soon)

Home delivery will be introduced after the soft launching period.

Once available, the following policy will apply:

  • Shipping Fee: Calculated by total order weight at checkout.

  • Delivery Timeline: Estimated 5–7 business days within Canada.

More detailed shipping regions and fees will be announced upon the full launch.


3. Order Processing Times

  • Orders are processed Monday to Friday, excluding statutory holidays.

  • Orders placed on weekends or holidays will be processed on the next business day.


4. Delivery Delays

While we do our best to ship orders promptly, delays may occur due to:

  • Weather conditions

  • Carrier volume

  • Inventory shortages

  • Holiday seasons

If your order is impacted, our team will notify you.


5. Questions or Support

If you have any questions regarding shipping or need help with your order, please contact us:

We are always happy to assist you.